Privacy policy

Privacy Policy – VESHTEE

VESHTEE operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a seamless and curated shopping experience. The Services are powered by Shopify, which enables us to deliver secure and efficient functionality.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Services, make a purchase, or communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the handling of your personal information.

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Personal Information We Collect

“Personal information” refers to any information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.

Depending on your interaction with us, we may collect:

  • Contact Information: Name, billing/shipping address, phone number, email
  • Financial Information: Payment details, transaction confirmations (processed securely via third-party providers)
  • Account Information: Username, password, preferences, and settings
  • Transaction Information: Purchase history, cart activity, wishlist, returns, exchanges
  • Communication Data: Messages, queries, or support requests you send to us
  • Device Information: IP address, browser type, device identifiers, network details
  • Usage Data: Interaction patterns, browsing behavior, and navigation within our Services

Sources of Personal Information

We collect information from:

  • Directly from you: When you create an account, place orders, or contact us
  • Automatically: Through cookies, tracking technologies, and device interactions
  • Service Providers: Payment processors, analytics tools, hosting services
  • Third Parties: Marketing partners and integrations where permitted

How We Use Your Information

We use your personal information to:

1. Provide and Improve Services

  • Process orders, payments, shipping, and returns
  • Maintain and manage your account
  • Personalize your shopping experience
  • Recommend relevant products

2. Marketing and Advertising

  • Send promotional emails, SMS, or offers
  • Show relevant ads based on your activity

3. Security and Fraud Prevention

  • Protect accounts and transactions
  • Detect and prevent fraud or misuse

4. Customer Support

  • Respond to inquiries and provide assistance

5. Legal Compliance

  • Meet regulatory requirements
  • Enforce policies and resolve disputes

Sharing of Personal Information

We may share your information in the following cases:

  • With Shopify and service providers (payments, hosting, analytics, shipping)
  • With marketing partners for advertising and promotions (as permitted by law)
  • When you consent or request (e.g., shipping, social logins)
  • Within our business structure or affiliates
  • For legal obligations, enforcement, or protection of rights

All third parties are required to handle your data responsibly and in accordance with applicable laws.

Relationship with Shopify

Our store is hosted by Shopify, which processes personal information to enable and improve the Services. Your data may be transferred to Shopify and its partners globally.

We may also use Shopify’s enhanced features to improve personalization and business performance. In such cases, Shopify may process certain data independently.

For more details, please refer to Shopify’s Privacy Policy.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. We encourage you to review their policies before sharing information.

Children’s Privacy

Our Services are not intended for individuals below the legal age in their jurisdiction. We do not knowingly collect data from children. If such data is identified, it will be deleted upon request by a parent or guardian.

Security and Data Retention

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

We retain your data only as long as necessary for:

  • Providing Services
  • Legal compliance
  • Dispute resolution
  • Policy enforcement

Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request deletion
  • Correct inaccurate information
  • Request data portability
  • Opt-out of marketing communications

You can unsubscribe from promotional emails anytime. However, transactional communications (orders, account updates) will still be sent.

To exercise your rights, contact us using the details below.

Non-Discrimination

We do not discriminate against users for exercising their privacy rights.

Complaints

If you have concerns regarding your data, you may contact us. You may also have the right to lodge complaints with your local data protection authority.

International Data Transfers

Your data may be stored or processed outside your country. Where required, we ensure appropriate safeguards are in place to protect your information.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

Contact Us

For any questions or requests regarding this Privacy Policy, you can contact us at:

Email: veshtee.shop@gmail.com
Address: BH2, SPA Bhopal, Bhopal, Madhya Pradesh, 462030, India