Shipping policy
Shipping Policy – VESHTEE
This Shipping Policy outlines how VESHTEE manages order processing, shipping, and delivery for all purchases made through our website.
By placing an order with us, you agree to the terms outlined below.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
- During high-demand periods (sales, promotions, or new launches), processing times may be slightly extended.
Once your order is processed, it will be handed over to our delivery partners for shipment.
2. Shipping Coverage
- We currently ship only within India.
- We do not offer international shipping at this time.
3. Delivery Time
- Estimated delivery time: 3–7 business days depending on your location.
- Delivery timelines are estimates and may vary due to external factors such as:
- Courier delays
- Weather conditions
- Operational disruptions
We are not liable for delays once the order has been dispatched.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- We may offer free shipping on selected orders, promotions, or above a certain order value.
5. Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS.
- It may take up to 24–48 hours for tracking updates to reflect.
6. Incorrect Address & Delivery Issues
- Customers are responsible for providing accurate shipping details.
- We are not responsible for delivery failures due to:
- Incorrect or incomplete address
- Unavailability of the recipient
If a package is returned to us due to such reasons, re-shipping charges may apply.
7. Delays and Exceptions
While we strive to deliver your order on time, delays may occur due to circumstances beyond our control.
VESHTEE shall not be held liable for:
- Courier delays
- Lost shipments after confirmed delivery
- Delays caused by incorrect customer information
8. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Provide clear photos/videos as proof
We will review and take appropriate action as per our policies.
9. Order Cancellation
- Orders can only be canceled before they are shipped
- Once shipped, cancellation is not possible
Please refer to our Refund Policy for post-delivery return or exchange options.
10. Contact Us
For any shipping-related queries, feel free to contact us:
Email: veshtee.shop@gmail.com
Address: SPA,bhauri, Bhopal, Madhya Pradesh, 462030, India